Investigating - We are experiencing slow application deployments and restarts with CloudHub in all regions. Our engineers are investigating.
Mar 22, 14:41 PDT
API Services Operational
API Designer Operational
API Manager Operational
API Portals Operational
Analytics Operational
Runtime Manager Operational
CloudHub Services Degraded Performance
Enhanced logging Operational
Legacy logging Operational
Object Store Operational
Scheduler Operational
Insight Operational
Fabric Operational
Worker Cloud Degraded Performance
Access Management Operational
Exchange Operational
MQ Operational
Data Gateway Operational
Dataloader Operational
Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Saturday Mar 25, 2017 between 9 AM and noon PST, we will release new versions of following Anypoint Platform components: Anypoint MQ, CloudHub, Anypoint Partner Manager. During this time users may experience temporary interruptions with the Anypoint Platform. Applications and API gateways will continue to run without interruption.

Anypoint MQ 1.6.0
This release of Anypoint MQ introduces the following new functionality:
Audit Logging for Anypoint MQ

Release Notes:
https://docs.mulesoft.com/release-notes/mq-release-notes

CloudHub 1.54.0
This release includes:
Performance improvement for CloudHub, such as faster repair of instances

Anypoint Partner Manager 1.12.0
This release introduces minor bug fixes and adds support for:
Added Lookup Table as a property source type to allow use of lookup data in routing filters
Enhanced Error Codes and Error Events to support building flows for error notifications
Added support for Ping Federate OAuth token policy for consuming Message Retrieval API
Added display of Partner usage relative to entitlements
Fixed setting of the To Date in custom date filtering on the Transaction Monitoring page to no longer be off by one day
Posted on Mar 17, 14:29 PDT
Past Incidents
Mar 21, 2017

No incidents reported.

Mar 20, 2017
Completed - Scheduled maintenance has been completed
Mar 20, 12:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 12:00 PDT
Scheduled - On March 22, 2017, the existing certificate for *.au.cloudhub.io will expire. A new certificate will be put in place during scheduled maintenance change windows.

Customer Impact & Required Actions:
The change will only impact customers who have applications running in Sydney, Singapore and Tokyo.
For customers that have certificate hardcoded in applications, please make appropriate change before the maintenance windows listed below. If change is not applied, your application's client(s), during and after the maintenance windows, may fail to connect to your application, due to certificate mis-match.
For other customers, no actions are required and we do not expect any impacts

Maintenance Change Windows:
San Francisco, USA Mon, 20 Mar 2017 at 12:00 noon PDT
Sydney, Australia Tue, 21 Mar 2017 at 6:00 am AEDT
Auckland, New Zealand Tue, 21 Mar 2017 at 8:00 am NZDT

Support Available:
In case of any concern, please contact our global support, who are available to assist.
Mar 17, 14:27 PDT
Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017
Resolved - There have been no throttling errors in the past 60 minutes. We are resolving this incident. We will be providing an RCA via our support portal in the next 2 business days.
Mar 14, 13:14 PDT
Monitoring - We have re-enabled application deployments and updates in CloudHub.
AWS still throttles some API calls, which can cause your update to fail with a throttling error message such as "java.io.IOException: com.amazonaws.AmazonServiceException: Rate for operation ChangeResourceRecordSets exceeded". This is expected while AWS finishes to recover.
If your application update fails, please retry again after 5 minutes.
Important: to avoid further risks, we suggest only to attempt updating critical applications
Mar 14, 08:59 PDT
Update - AWS DNS propagation system is recovered, but API calls are still being throttled. Waiting for full recovery to enable deployments and redeployments for CloudHub
Mar 14, 07:02 PDT
Update - We continue to work with AWS engineers and are monitoring the situation closely
Mar 14, 01:15 PDT
Update - Application deployments remain blocked. Application DNS records have recovered but we are still experiencing delays updating new records
Mar 13, 22:41 PDT
Update - We have blocked deployments and updates of cloud-based applications to prevent potential application name resolution errors. Deployments will be marked as failed and can be retried later.
Mar 13, 20:07 PDT
Identified - We have confirmed errors for application name resolution for new deployments of cloud-based applications in Runtime Manager and have identified the issue and expect to have it resolved soon. We recommend not deploying or re-deploying cloud-based applications until this issue is resolved.
Mar 13, 19:06 PDT
Mar 12, 2017

No incidents reported.

Mar 11, 2017
Completed - Scheduled maintenance has been completed
Mar 11, 11:40 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:00 PST
Scheduled - On Saturday March 11, 2017 between 9 AM and 1 PM PST, we will release new versions of following Anypoint Platform components: Anypoint Partner Manager, Access Management, CloudHub, API Manager and Runtime Manager. During this time users may experience temporary interruptions with the Anypoint Platform. Applications and API gateways will continue to run without interruption.

Anypoint Partner Manager 1.11.0
This release introduces minor bug fixes and adds support for:
- Creating API keys scoped to each environment
- Defining property harvesting from lookup table
- Allowing multiple Target Channels per Document Type within a partner

CloudHub 1.53.0
This release includes:
Increasing the largest worker size to 8 vcores, allowing customers to handle higher transaction volume per worker
Internal engineering efforts to improve scalability of platform

Access Management v0.19
This release focuses on making internal improvements.

API Designer v0.4.0
This release focuses on performance improvements.
Release Notes: https://docs.mulesoft.com/release-notes/api-designer-release-notes

API Manager 1.14.4
This release includes:
Pagination on custom policies page
More granularity on the configuration of the Rate Limiting and Throttling policies
Release Notes: https://docs.mulesoft.com/release-notes/api-manager-release-notes#api-manager-1-14-4

Runtime Manager 2.1.0
This release includes:
Improved support for promotion of hybrid applications between environments from the UI
Capability to enable and disable insights at deployment time for hybrid applications
Capability to configure the log levels at deployment time for hybrid applications
Release Notes: https://docs.mulesoft.com/release-notes/runtime-manager-2.1.0-release-notes
Mar 6, 12:39 PST
Mar 10, 2017

No incidents reported.

Mar 9, 2017

No incidents reported.

Mar 8, 2017

No incidents reported.