There have been no throttling errors in the past 60 minutes. We are resolving this incident. We will be providing an RCA via our support portal in the next 2 business days.
Posted Mar 14, 2017 - 13:14 PDT
Monitoring
We have re-enabled application deployments and updates in CloudHub.
AWS still throttles some API calls, which can cause your update to fail with a throttling error message such as "java.io.IOException: com.amazonaws.AmazonServiceException: Rate for operation ChangeResourceRecordSets exceeded". This is expected while AWS finishes to recover.
If your application update fails, please retry again after 5 minutes.
Important: to avoid further risks, we suggest only to attempt updating critical applications
Posted Mar 14, 2017 - 08:59 PDT
Update
AWS DNS propagation system is recovered, but API calls are still being throttled. Waiting for full recovery to enable deployments and redeployments for CloudHub
Posted Mar 14, 2017 - 07:02 PDT
Update
We continue to work with AWS engineers and are monitoring the situation closely
Posted Mar 14, 2017 - 01:15 PDT
Update
Application deployments remain blocked. Application DNS records have recovered but we are still experiencing delays updating new records
Posted Mar 13, 2017 - 22:41 PDT
Update
We have blocked deployments and updates of cloud-based applications to prevent potential application name resolution errors. Deployments will be marked as failed and can be retried later.
Posted Mar 13, 2017 - 20:07 PDT
Identified
We have confirmed errors for application name resolution for new deployments of cloud-based applications in Runtime Manager and have identified the issue and expect to have it resolved soon. We recommend not deploying or re-deploying cloud-based applications until this issue is resolved.