Intermittent 502s for Anypoint Platform
Incident Report for US1 - Anypoint Platform

We sincerely apologize for the impact this issue caused you and your business. It is our goal to provide world-class service to our customers, and we are continuously assessing and improving our tools, processes, and architecture to provide our customers with the best service possible.

Root Cause Analysis Document Link: Anypoint Platform experiencing intermittent errors in US and EU1 regions - July 26, 2023

If you have additional questions or need further support, please open a case with Support via the Help portal.

Posted Aug 11, 2023 - 04:43 PDT

This incident has been resolved.
Posted Jul 26, 2023 - 19:12 PDT
A fix has been implemented and we are monitoring the results.
Posted Jul 26, 2023 - 18:44 PDT
We are continuing to investigate this issue.
Posted Jul 26, 2023 - 18:18 PDT
We are continuing to investigate this issue.
Posted Jul 26, 2023 - 18:10 PDT
We are currently investigating this issue.
Posted Jul 26, 2023 - 18:04 PDT
This incident affected: Object Store v2 (Object Store v2 - Stats - us-east-1), Runtime Services (Runtime Fabric, Scheduler, Log Aggregator, Insights, Persistent Queues, Object Store v1), Anypoint Management Center (Access Management, API Manager, Runtime Manager, API Analytics, API Functional Monitoring, API Governance, Exchange), Anypoint MQ (Anypoint MQ - Admin - us-east-1), Communities and Engagements (API Community Manager), Design Center (API Designer, API Mocking Service), and Anypoint Visualizer, DataGraph, Dataloader, MuleSoft Composer, MuleSoft Help Center, Anypoint Monitoring.