Our commitment to you:
We sincerely apologize for the impact this issue caused you and your business. It is our goal to provide world-class service to our customers, and we are continuously assessing and improving our tools, processes, and architecture to provide our customers with the best service possible.

Root Cause Analysis Document Link: Anypoint VPN -- VPN Tunnels down on us-east-2 - December 5th 2022

If you have additional questions or need further support, please open a case with Support via the Help portal.