Anypoint Platform Release and Maintenance Window
Scheduled Maintenance Report for US1 - Anypoint Platform
Completed
The scheduled maintenance has been completed.
Posted Aug 17, 2024 - 13:07 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 17, 2024 - 09:00 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 05, 2024 - 17:13 PDT
Scheduled
On Saturday, August 17, 2024 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases



Customer Impacting / Downtime Announcement(s)

ATTENTION: up to 30 minutes of service interruption is expected.

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint Exchange
- Anypoint DataGraph
- Anypoint API Manager
- Anypoint API Governance
- Cloudhub
- API Catalog
* User Experience(UX): User Interface (UI) will display errors when:
- Exchange: when asset publication is triggered
- DataGraph: users deploy Datagraph instances, which will remain on status "on hold"
- API Manager: users submit new policies or publish new assets like API specs. Also, when users try to create a Policy Template.
- API Governance: users try to update rulesets in Exchange.
- Cloudhub: users try to create new CloudHub 2.0 schedulers.
- API Catalog: users publish their API Specifications using the command line.
* API Calls: Exchange API calls for asset publication won't work.
* Existing Runtimes: are not impacted.

***ATTENTION: up to 2 hours of service interruption is expected during this maintenance window.***

We will fix issues related to a Design Center feature that allows users to synchronize Design Center projects with GitHub repositories.
*** Service Impact Details:
** Applications:
- Design Center (API Designer and Design Center Projects)
During Maintenance Downtime:
* User Experience(UX): Github synchronization feature will be unavailable.

***ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window.***

We will be performing an infrastructure upgrade.
*** Service Impact Details:
** Applications:
- AnyPoint Monitoring (Insight)
- Visualizer
During Maintenance Downtime:
- Downtime Window Impact for Anypoint Monitoring And Visualizer
During the maintenance window, the Anypoint Monitoring User Interface and APIs may fail to load successfully under certain circumstances, potentially for periods of up to 5 minutes at a time. However, runtimes will continue to operate as before, with no expected telemetry data loss throughout the entire maintenance window.
The Anypoint Monitoring Archive API can be used as an alternative to the Anypoint Monitoring Experience during this period. However, please note that this API might also be unavailable for periods of up to 5 minutes at a time throughout the maintenance window.

In all the cases described above, retrying operations after the maintenance window will run as expected.

Customer Impacting / Downtime Announcement(s)

***ATTENTION: up to 60 minutes of service interruption is expected.***

Exchange will be performing a re sizing on an internal database.
*** Service Impact Details:
* Applications:
- Exchange
- Design Center
- API Manager
- Studio
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations related to publish or access asset metadata.
- API calls: to these services will return Service Unavailable Error (503).
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes and all services: will resume normal operation.


ATTENTION: up to 60 minutes of service interruption is expected.

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- API Analytics - Analytics event apI will be unavailable up to 60 minutes during the duration of the maintenance window
- Basic Alerts - Alerts notification in AM will be delayed during the duration of the maintenance window
- Runtime Manager Insights - Fetching raw events in Insights will be unavailable up to 60 minutes during the duration of the maintenance window


There will no data loss and NO customer Runtimes will be impacted

* Existing Runtimes: are not impacted.

***ATTENTION: up to 60 minutes of service interruption is expected.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
* Applications:
- Runtime Manager
- API Manager

During maintenance downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Platform alerts usage will be interrupted. Servers and applications discrete alerts could be interrupted and no new alerts will be created. API Manager alerts will not be triggered.


*** ATTENTION: up to 20 minutes of service interruption is expected during this maintenance window ***

We will be performing an update to the certificate of Dataloader database.

*** Service Impact Details:
* Applications:
- Dataloader.io
During maintenance downtime:
- Runtimes: Scheduled tasks will be postponed until the upgrade finishes. In progress tasks may expire and will need to be re-ran after the upgrade finishes.
- User Interface (UI): Users will not be able to access Dataloader.io. A message that the application is under maintenance will be shown.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual
- Runtimes and all services: will resume normal operation


*** ATTENTION: up to 30 minutes of service interruption is expected during this maintenance window for the following ***


We will be doing a scheduled upgrade on part of the platform underlying infrastructure.

*** Service Impact Details:

* Applications:
- Composer

During maintenance downtime:
- Composer UI will be intermittently inaccessible including Flow editor and Run History. Activating new flows may fail intermittently.
Following maintenance downtime:
- Composer functionality will resume normal operations.

ATTENTION: up to 1 hour of service interruption is expected.

We will be performing an update in a backend service configuration
*** Service Impact Details:
** Applications:
- API Governance
* User Experience(UX):
- Governed projects might not be updated. When an API project aspect (Spec, Instance, Documentation, etc) is updated, the changes might not be reflected in API Governance.
- Problems while creating / updating API Governance profiles might occur. The new governed APIs might remain in “In Validation” status permanently.

*** ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window for Mulesoft RPA***


We will be doing a scheduled upgrade on part of the platform's underlying infrastructure.

During maintenance downtime:
No data loss is expected for any tenant. BOT task execution workflows / processes may fail intermittently, users may not be able to create RPA workflows, users session of RPA ui/manager interactions may fail intermittently.
Following maintenance downtime:
Process and bot executions should resume. Users will be able use full RPA functionality including web interactions.

ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.

We will be performing Infrastructure upgrade.
*** Service Impact Details:
** Applications:
- MS CAM Tool
During Maintenance Downtime:
- Problems with to create a new Asset Version
- Failure in triggering build
- Showing Error in getting status of Certification


*** ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window for the following ***


We will be doing a scheduled upgrade on part of the platform underlying infrastructure.

*** Service Impact Details:
* Applications:
- Anypoint Runtime Manager
During maintenance downtime:
- Runtimes: CloudHhub CPU / Memory alerts will be delayed during the maintenance window. In addition, CloudHub Applications utilizing the Auto-scaling feature, will not be able to scale up or scale down, during the maintenance window.
- User Interface (UI): will not be impacted.
- API calls: will not be impacted.
- Logs and Data: will not be impacted
- Following maintenance downtime:
- Runtimes and all services: will resume normal operation.


***ATTENTION: up to 20 minutes of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
API Functional Monitoring - BAT Scheduler Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): AFM scheduled test will not be executed while bat-scheduler-service is unavailable
* API Calls: REST APIs calls for bat-scheduler-service will not be accessible as the service will be unavailable



***ATTENTION: up to 20 minutes of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
API Functional Monitoring - BAT Execution Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): AFM executions history will not be accesible while bat-execution-service is unavailable
* API Calls: REST APIs calls for bat-execution-service will not be accessible as the service will be unavailable

***ATTENTION: up to 20 minutes of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
API Functional Monitoring - Analytics Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): AFM histogram and analytics data will not be accesible while bat-analytics-service is unavailable
* API Calls: REST APIs calls for bat-analytics-service will not be accessible as the service will be unavailable

***ATTENTION: up to 20 minutes of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
API Governance
During Maintenance Downtime:
* User Experience(UX): No profile data would be accesible, and the overview will show onboarding message




***ATTENTION: up to 20 minutes of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
API Governance XAPI
During Maintenance Downtime:
* User Experience(UX): Some requests may fail
After Maintenance Downtime:
* User Experience(UX): Some endpoints will have a new ratelimit.
Posted Aug 02, 2024 - 14:58 PDT
This scheduled maintenance affected: Anypoint Monitoring Suite (Anypoint Monitoring, Anypoint Visualizer), Anypoint Management Center (API Manager, Runtime Manager, API Analytics, API Functional Monitoring, API Governance, Exchange), Design Center (API Designer), and DataGraph, Dataloader, MuleSoft Composer, MuleSoft RPA.