*** ATTENTION: A 30 to 60 min service interruption is expected during this maintenance window … ***
We will be performing a scheduled upgrade on part of the platform’s underlying infrastructure. *** Service impact details: * Applications: - Runtime Manager This interruption affects only Runtime Fabric and CloudHub 2.0. Flex Gateway and Standalone Servers are not impacted. During the service interruption, there will be no impact to the running applications. During maintenance downtime: * Runtimes: are not impacted. * User Experience(UX): On the Runtime Fabric and Private Space Status pages, RTF or Runtime Fabric clusters might show as “Degraded” status. Customers might not be able to deploy or manage applications on their existing RTF or Runtime Fabric clusters and Private Spaces. Registration of new RTF or Runtime Fabric clusters and Private Spaces will take longer than usual to achieve "Active” status. This will be temporary and fixed after the maintenance window has been completed. Please refer to this KB Article (https://help.salesforce.com/s/articleView?id=002718168&type=1) for more information on how to troubleshoot if the Issue persists. * API calls: API calls will not be impacted * Logs and Data: log and metric display data will be updated during the service interruption.
*** ATTENTION: Up to 60 minutes of service interruption is expected during this maintenance window ***
We will be performing a scheduled upgrade of an internal database for Anypoint Secrets Manager *** Service impact details: * Applications: - Runtime Manager - API Manager - Partner Manager - Anypoint Security (All components) - Design Center (API Designer and Design Center Projects) - Anypoint Monitoring - MuleSoft Composer
During maintenance downtime: * User Experience(UX): Anypoint Secrets Manager will be unavailable. User will experience an error for the following applications: Anypoint Secrets Manager: Customers will not be able to manage secret groups and secrets. Runtime Manager: Customers will not be able to deploy a new mule application, create a new Runtime Fabric instance, Private Space instance and Tokenization Service. API Manager: Customers will not be able to add or update APIs using Mule Gateway or Flex Gateway. Partner Manager: Customers will not be able to create or update endpoints, nor they will be able to deploy new message flows. Also they won’t be able to run template upgrades. Anypoint Security: Customers will not be able to create or update their security-edge instance and tokenization service. Design Center: Customers will not be able to perform activities involving Anypoint Secrets Manager. Anypoint Monitoring: Customers monitors that are using Anypoint Secrets Manager integration in their monitor will fail. MuleSoft Composer: Customers will not be able to activate flows. Existing flows may also be impacted if it stores or retrieves secrets from Secrets Manager. * API calls: Invoking Anypoint Platform APIs that use Anypoint Secrets Manager will fail. * Existing Runtimes: are not impacted. * Following maintenance downtime: Anypoint Secrets Manager will function as usual
*** ATTENTION: up to 45 minutes service interruption is expected during this maintenance window ***
We will be performing a scheduled upgrade on part of the platform's underlying public key infrastructure. *** Service impact details: * Applications: - Runtime Fabric and CH2 spaces - Anypoint Monitoring - Flex Gateway - RPA
During maintenance downtime:
* Runtimes: are not impacted. * User Experience(UX): 1. Existing Runtime Fabric agents cannot rotate the PKI certificate. New Runtime Fabric installation cannot be created. 2. Anypoint monitoring agent will not be able to renew its mTLS certificate.There is no impact to the usage of existing mTLS certificate to ship the metrics to the Anypoint platform, unless the certificate expires during the maintenance window. 3. mTLS certificate for existing Flex Gateway instances cannot be renewed. Existing Flex Gateway instances cannot be deleted. New Flex Gateway instance cannot be created. 4. RPA manager will only be affected if its multi-tenant infrastructure needs to be expanded to fulfill a new provisioning request during the maintenance window.
* API calls: API calls will not be impacted
Customer Impacting / Downtime Announcement(s)
***ATTENTION: up to 15 minutes of service interruption is expected.
We will be performing a scheduled upgrade of an internal database. ** Service Impact Details: * Applications: - MuleSoft Intelligent Document Processing (IDP) During maintenance downtime: * User Experience(UX): - Users may not be able to create/save/edit/publish actions - Users may not be able to execute a document action - Users may not be able to review execution results - Editor execution may not come back after a successful submission * API Calls: Published document action may not be able to complete execution.
*** ATTENTION: Up to 2 hours service interruption is expected during this maintenance window ***
We will be performing a scheduled upgrade on part of the platform’s underlying infrastructure. *** Service impact details: * Applications: API Governance: - Governed projects might not be updated. When an API project aspect (Spec, Instance, Documentation, etc) is updated, the changes might not be reflected in API Governance. - Problems while creating / updating API Governance profiles might occur. The new governed APIs might remain in “In Validation” status permanently.
Posted Sep 30, 2024 - 12:34 PDT
This scheduled maintenance affected: Runtime Services (Runtime Fabric), Anypoint Monitoring Suite (Anypoint Monitoring), Anypoint Security (Secrets Manager, Security - Edge, Tokenization), Anypoint Management Center (API Manager, Runtime Manager, API Governance), Design Center (API Designer), and Anypoint Partner Manager v2, MuleSoft Composer, MuleSoft RPA, MuleSoft Intelligent Document Processing (IDP).