Customers will not be able to download policies from API Manager on their applications

Incident Report for US1 - Anypoint Platform

Resolved

We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days.

Posted Jan 14, 2021 - 16:53 PST

Monitoring

The services are back online. We are investigating the consequences of the service outage and monitoring recovery.

Posted Jan 14, 2021 - 16:44 PST

Investigating

Mulesoft engineering is currently investigating a problem on which the Cloudhub applications will not be able to download Policies, applications might fail to start, already running applications are not impacted

Posted Jan 14, 2021 - 15:36 PST

This incident affected: Anypoint Management Center (API Manager).