Customers will experience problems trying to login to Anypoint Platform

Incident Report for US1 - Anypoint Platform

Resolved

We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days.

Posted Sep 14, 2021 - 20:28 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2021 - 20:21 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 14, 2021 - 19:41 PDT

Investigating

We are currently investigating a problem on which Customers will not be able to login to the Anypoint Platform, they will experience the login page refreshing on a loop, however, the workaround is to go directly to https://anypoint.mulesoft.com/login/sign . Our engineering teams are actively investigating the issue.

Posted Sep 14, 2021 - 17:25 PDT

This incident affected: Anypoint Management Center (Access Management).