Customers cannot access Anypoint platform

Incident Report for US1 - Anypoint Platform

Resolved

We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days.

Posted Apr 21, 2020 - 15:41 PDT

Monitoring

The services are back online. We are investigating the consequences of the service outage and monitoring recovery.

Posted Apr 21, 2020 - 14:58 PDT

Update

We are continuing to investigate this issue.

Posted Apr 21, 2020 - 13:52 PDT

Investigating

We detected a problem and customers are not able to access Anypoint platform. We are investigating the impact on the different areas of the Anypoint platform.

Posted Apr 21, 2020 - 13:35 PDT

This incident affected: Anypoint Management Center (Access Management, API Manager, Runtime Manager, API Analytics, Anypoint Monitoring, API Functional Monitoring) and Anypoint MQ (Anypoint MQ - Admin - us-east-1).