Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 16, 2021 - 09:00 PDT
Update
Oct 13, 2021: No Downtime for Runtime Manager. The platform upgrade for Runtime Manager that was planned for this release window is now removed and a new future announcement will provide additional details.
No Downtime for Anypoint Partner Manager v2. The update for Anypoint Partner Manager v2 that was planned for this release window is now removed and a new future announcement will provide additional details.
Posted Oct 13, 2021 - 13:51 PDT
Update
Anypoint VPN infrastructure update
As mentioned in previous updates and email communications, in this maintenance window, the platform will update Anypoint VPNs that have not been updated via the self-serve VPN “Update” button that was released on July 19th. If you have taken the update already, your VPN will not be updated/restarted. See https://help.mulesoft.com/s/article/Anypoint-VPN-Upgrade-2021 for details.
Customers can continue to leverage the self-service “Update” button and upgrade the VPN until 13th October in the EU plane and 15th October in the US plane. Please note: An update to an Anypoint VPN that is not set up with at least a pair of tunnels using BGP routing will experience a downtime, we strongly recommend customers plan and perform a self-service upgrade before the maintenance window. During the window, due to the number of VPNs that will be updated by the platform, support is likely to experience a high volume of cases, causing a delay in response time in case you need assistance with the VPN upgrade.
Posted Oct 08, 2021 - 13:44 PDT
Update
New/enhanced feature releases
Anypoint Partner Manager v2 Exchange B2B transactions with partners in XML/JSON format in addition to X12 and EDIFACT. Receive inbound B2B transactions from partners via HTTP/HTTPS. Minor UI enhancements and bug fixes Users may not be able to access certain pages in the Partner Manager UI for up to 5 minutes Runtime processing of B2B transactions is not impacted. Runtime Manager Enhancements to Dedicated Load Balancer. Click the Update button to take the enhancements.
Additional IPs assigned to DLB to account for any dropped requests while moving DLB IP association during blue green restart. Please note that in case of DLBs with Static IPs feature enabled, the update increases the number of Static IPs allocated to the DLB. Users will have to update any allow lists they may maintain to include the additional static IPs associated with their Dedicated Load Balancers to prevent any disruption during a restart. Please see here for more details: https://help.mulesoft.com/s/article/Dedicated-Load-Balancer-update-October-2021
Posted Oct 08, 2021 - 13:41 PDT
Scheduled
On Saturday, Oct 16, 2021 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)
Customer Impacting / Downtime Announcement(s)
ATTENTION: up to three and a half hours of service interruption is expected during this maintenance window.
We will be performing a scheduled upgrade on part of the platform’s underlying infrastructure. *** Service impact details: ** Applications: Runtime Manager Applications and server alerts will be in read-only mode and sync back after the update is completed. During maintenance downtime: * Existing Runtimes: are not impacted. * User Experience(UX): Platform alerts and platform messages usage will be interrupted. Some servers’ and applications’ discrete alerts could be interrupted. * API calls: API calls will only work in read-only mode. * Logs and Data: log and metric display data will be updated during the service interruption as long as the runtimes are not restarted. In the event runtimes are restarted, the logs and metrics data will not be updated during the service interruption, however it will be synced after the completion of the window if available.
Posted Oct 04, 2021 - 11:56 PDT
This scheduled maintenance affected: Anypoint Management Center (Runtime Manager).