Increased Error Rates and Latency
Incident Report for US1 - Anypoint Platform
Postmortem

Our commitment to you:

We sincerely apologize for the impact this issue caused you and your business. It is our goal to provide world-class service to our customers, and we are continuously assessing and improving our tools, processes, and architecture to provide our customers with the best service possible.

Root Cause Analysis Document Link: https://help.mulesoft.com/s/article/CloudHub-APIs-higher-error-rates-or-latency-June-9-2022

If you have additional questions or need further support, please open a case with Support via the Help portal.

Posted Aug 23, 2022 - 11:27 PDT

Resolved
This incident has been resolved.
Posted Jun 09, 2022 - 22:05 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 09, 2022 - 21:19 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 09, 2022 - 21:08 PDT
This incident affected: Anypoint Management Center (API Manager, Runtime Manager).