Anypoint Platform Release and Maintenance Window
Scheduled Maintenance Report for US1 - Anypoint Platform
Completed
The scheduled maintenance has been completed.
Posted Oct 02, 2021 - 10:30 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 02, 2021 - 09:00 PDT
Update
Sep 30, 2021: No Downtime for Anypoint Webserver. The deprecation of TLS v1.1 that was planned for this release window is now removed and a new future announcement will provide additional details.

Posted Sep 30, 2021 - 09:39 PDT
Update
Sep 24, 2021: The Encryption at Rest that was planned for this release window is now removed and a new future announcement will provide additional details Please see the link below for details of the previously planned activity:
https://help.mulesoft.com/s/article/Anypoint-Platform-CloudHub-Data-Migration-September-October-2021

Posted Sep 24, 2021 - 17:26 PDT
Update
Bug fixes & back-end performance enhancement releases

Anypoint Webserver: Deprecate TLS v1.1 for Anypoint Web Servers. No downtime anticipated.

Posted Sep 24, 2021 - 12:37 PDT
Scheduled
On Saturday, Oct 2, 2021 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

Customer Impacting / Downtime Announcement(s)

ATTENTION: up to 2 hours of service interruption is expected during this maintenance window.

We will be performing a scheduled upgrade of the Tokenization service.
*** Service Impact Details:
** Applications:
Tokenization
* User Experience(UX): Security tab -> Tokenization formats will not be available
Runtime Manager tab -> Tokenization services will not be available
* API Calls: REST API calls will fail.
* Existing Runtimes: are not impacted.

ATTENTION: up to 15 minutes of performance degradation is expected.

We will be performing a scheduled upgrade of the Exchange database which will add load to the engine and might degrade performance.
*** Service Impact Details:
** Applications:
Exchange
* User Experience(UX): Asset creation and retrieval might perform slower than usual.
* API Calls: REST API calls for Asset creation and retrieval might perform slower than usual.
* Existing Runtimes: are not impacted.

ATTENTION: up to 2 hours of performance degradation is expected.

We will be performing a scheduled upgrade of an internal database which will add load to the engine and might degrade performance.
*** Service Impact Details:
** Applications:
Exchange
Anypoint DataGraph
* User Experience(UX): Asset publication might perform slower than usual. DataGraph endpoint updates might perform slower than usual.
* API Calls: REST API calls for Asset publication might perform slower than usual.
* Existing Runtimes: are not impacted.

ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.

As part of our efforts to enhance our security posture to best protect our customer data, we are updating our databases to have encryption at rest. The OSv1 POST/PUT/DELETE functionality will be disrupted for up to 15 minutes during the maintenance window.
Please see here for more details - https://help.mulesoft.com/s/article/Anypoint-Platform-CloudHub-Data-Migration-September-October-2021

Service impact details:
Runtime Manager -
Application deployments through Runtime Manager will fail or will be delayed for up to an hour.
API Manager -
- API deployments through API Manager will fail or will be delayed for up to an hour.
Design Center
- Design Center test experience will be degraded for up to an hour.
Scheduler -
- Application schedules can be delayed by up to an hour.
Object Store v1 -
- Applications using OSv1 (Mule 3.x) will not be able to write/update data while experiencing transaction failures. OSv1 POST/PUT/DELETE API calls will fail up to 15 mins.

During maintenance downtime:
Existing Runtimes/Applications: The existing applications that are running will not be impacted. However, updates and restarts will be delayed for up to an hour.
New Runtimes/Applications: Requests for new application deployment will be delayed for up to an hour.
User Experience(UX): Applications, DLB, VPNs and VPC UI will be in read-only mode. Updates will not work but assets will be visible and will not be impacted.
API Calls: OSv1 POST/PUT/DELETE API calls will fail for up to 15 mins. GET requests will continue to work.
CloudHub POST/PUT/PATCH/DELETE API calls will fail for up to 30 mins. GET requests will continue to work.
Metrics Data: Metrics data will be delayed by up to 30 mins.

Posted Sep 17, 2021 - 13:47 PDT
This scheduled maintenance affected: Communities and Engagements (Exchange), Anypoint Management Center (API Manager, Runtime Manager), Design Center (Flow Designer, API Designer, API Mocking Service, Design Center Projects), Anypoint Security (Tokenization), Runtime Services (Scheduler, Object Store v1), and DataGraph.