Anypoint Platform Release and Maintenance Window
Scheduled Maintenance Report for US1 - Anypoint Platform
Completed
The scheduled maintenance has been completed.
Posted Aug 05, 2023 - 13:40 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 05, 2023 - 09:00 PDT
Scheduled
On Saturday, August 5, 2023 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

Customer Impacting / Downtime Announcement(s)


*** ATTENTION: 40 minutes of service interruption is expected during this maintenance window for the following ***


We will be doing a scheduled upgrade on part of the platform underlying infrastructure.

*** Service Impact Details:
* Applications:
- Anypoint Runtime Manager
During maintenance downtime:
- Runtimes: Cloudhub CPU / Memory alerts will be delayed during the maintenance window. In addition, CloudHub Applications utilizing the Auto-scaling feature, will not be able to scale up or scale down, during the maintenance window.
- User Interface (UI): will not be impacted.
- API calls: will not be impacted.
- Logs and Data: will not be impacted
Following maintenance downtime:
- Runtimes and all services: will resume normal operation.


Customer Impacting / Downtime Announcement(s)

***ATTENTION: up to 60 minutes of service interruption is expected.***

Exchange will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
* Applications:
- Exchange
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations.
- API calls: to these services will return Service Unavailable Error (503). GET RequestsRequest will not be affected.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes and all services: will resume normal operation.

***ATTENTION: up to 1 hour of service interruption is expected.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint Exchange
- Anypoint DataGraph
- Anypoint API Manager
- Anypoint API Governance
- Cloudhub
- API Catalog
- Anypoint Monitoring
- Visualizer
* User Experience(UX): User Interface (UI) will display errors when:
- Exchange: when asset publication is triggered
- DataGraph: users deploy Datagraph instances, which will remain on status "on hold"
- API Manager: users submit new policies or publish new assets like API specs. Also, when users try to create a Policy Template.
- API Governance: users try to update rulesets in Exchange.
- Cloudhub: users try to create new CloudHub 2.0 schedulers.
- API Catalog: users publish their API Specifications using the command line.
* API Calls: REST API calls for asset publication won't work.
* Existing Runtimes: are not impacted.

*** ATTENTION: up to 5 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on an Access Management cache.
*** Service Impact Details:
* Applications:
- Access Management
During maintenance downtime:
- Access Management is affected. Access Management may not be accessible
- API calls to Access Management may be errored out. Access Management may not be able to handle API calls
Following maintenance downtime:
- Access Management will function as usual
- API calls will function as usual


*** ATTENTION: up to 3 hours of service interruption is expected during this maintenance window for the following ***

The Audit Log in Anypoint Access Management will experience up to three hours of delay in log availability while its infrastructure is upgraded during the maintenance window.
*** Service Impact Details:
* Applications:
- Audit Log
During maintenance downtime
- Old Audit logs will be queryable, but new logs added during the maintenance window will not be available.
Following maintenance downtime
- New audit logs may take up to an hour after the maintenance window before they become queryable.

***ATTENTION: up to 1 hour of service interruption is expected.***

API Designer will be performing a scheduled migration of an internal cache.
*** Service Impact Details:
** Applications:
- Anypoint API Designer
* User Experience(UX): User Interface (UI) will display errors when:
- API Designer: when Design Center API projects are opened or updated
* API Calls: REST API calls for API Designer xAPI won't work.
* Existing Runtimes: are not impacted.
Posted Jul 25, 2023 - 16:30 PDT
This scheduled maintenance affected: Anypoint Management Center (Access Management, API Manager, Runtime Manager, API Governance, Exchange), Anypoint Monitoring Suite (Anypoint Monitoring, Anypoint Visualizer), Design Center (API Designer), and DataGraph.