Retroactive Post - Missing CloudHub Scheduler issue.
Incident Report for US1 - Anypoint Platform

Our commitment to you:
We sincerely apologize for the impact this issue caused you and your business. It is our goal to provide world-class service to our customers, and we are continuously assessing and improving our tools, processes, and architecture to provide our customers with the best service possible.

Root Cause Analysis Document Link: RCA: MuleSoft - Schedulers May Have Been Removed in the US Region - Wednesday, June 26, 2024

If you have additional questions or need further support, please open a case with Support via the Help portal.

Posted Jul 11, 2024 - 13:09 PDT

This incident has been resolved.
Posted Jun 26, 2024 - 16:27 PDT
The MuleSoft Engineers have identified the affected CloudHub applications and restarted them to address the issue.
Posted Jun 26, 2024 - 15:26 PDT
We are continuing to monitor for any further issues.
Posted Jun 26, 2024 - 14:40 PDT
Between Thursday, June 20th at 11:03 PT and Tuesday, June 25th at 13:00 PT, some CloudHub customers experienced issues with missing CloudHub Scheduler configurations. We have contained the issue and are currently monitoring the situation.
Posted Jun 26, 2024 - 13:33 PDT
This incident affected: Runtime Services (Scheduler).