Intelligent Document Processing (IDP) Executions issue from 05:18 PT June 27th to 08:33 PT June 28th

Incident Report for US1 - Anypoint Platform

Resolved

We experienced a service disruption that, upon detailed analysis, was declared an incident retroactively. Our team implemented a solution that successfully restored full functionality and stability to the affected service. Continuous monitoring has confirmed that the service remains stable with no ongoing issues. We are committed to understanding and learning from this incident. We will conduct a thorough investigation to identify the root cause, and contributing factors, and develop effective preventative measures for the future. We apologize for any inconvenience this may have caused and appreciate your understanding as we strive to uphold and improve the reliability of our services.

Posted Jun 28, 2024 - 11:49 PDT

This incident affected: MuleSoft RPA.