US1 - Anypoint Platform Status

All Systems Operational

Anypoint Management Center Operational

Access Management Operational

API Manager Operational

Runtime Manager Operational

API Analytics Operational

Monitoring Center Operational

API Functional Monitoring Operational

Design Center Operational

Exchange Operational

Flow Designer Operational

API Designer Operational

API Mocking Service Operational

API Notebook Operational

Runtime Services Operational

Worker Cloud Operational

Anypoint MQ Operational

Object Store Operational

Scheduler Operational

Enhanced logging Operational

Insights Operational

Persistent Queues Operational

Data Gateway Operational

Dataloader Operational

Documentation Operational

Anypoint Partner Manager V2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Anypoint Platform Release and Maintenance Window Jan 25, 09:00-14:00 PST

On Saturday, Jan 25, 2020 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC) we will be releasing a new version of the below-listed Anypoint Platform components and products. During the maintenance window users may experience temporary interruptions with those services. Applications and API gateways will continue to run without interruption.

***New/enhanced feature releases***
- API Community Manager
All components are now compliant with WCAG-2.1 AA
Introducing support for Platform Cache
- Anypoint Visualizer
Visualizer has been redesigned to host three use case-specific Visualizations (Architecture, Troubleshooting and Policies). You can open your defined views in each of these contexts to see different metadata for each of your services.
New Policy Visualization. This Visualization has an overview mode that allows you to see all policies applied to your APIs and a compliance mode where you can select individual policies from a list and see which APIs are compliant through visual indicators the canvas.
- Exchange
Cross-organization sharing enables users to share an asset with an external organization and make the asset's details viewable by users of the external organization.
Improved accessibility includes keyboard accessibility for menus, filters, and other UI controls, and enhanced usability on screens with small resolutions for API instances, sharing, deleting assets, and other application controls.
- Access Management
Organizations now support External Access - this feature serves as the foundation of improved cross-organzation collaboration such as the sharing of assets.

***Bug fixes & back-end performance enhancement releases***
- API Manager (bug fixes)
Fixes a bug when exported API does not export the policies in the right order.
Fixes a bug when client application owner limit is inconsistently reported
- Exchange: Bug fixes
- Runtime Manager: Bug fixes
- Anypoint MQ
Fixed a UI issue with message browser.
Enhanced UI for details pane on the destinations page.
- Anypoint Security (back-end performance enhancements)
Support global namespace for secrets manager
Tokenization backend enhancement for unified deployment
Posted on Jan 17, 09:54 PST

Past Incidents

Jan 20, 2020

No incidents reported today.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

Service disruption to Asynchronous Process across the US Control and Runtime Environments.

Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 3 business days. We recommend customers to restart the Mule applications connecting to anypoint-mq to avoid retry exhaust scenarios.
Jan 15, 15:01 PST

Monitoring - The services are back online. We are investigating the consequences of the service outage and monitoring recovery.
Jan 15, 13:29 PST

Update - We continue to investigate this issue. Applications and runtimes that uses AnypointMQ services only in US-East-1 are impacted, both CloudHub and On-Prem applications could be unable to process messages from/to this service.
Jan 15, 12:36 PST

Update - We continue to investigate this issue. Applications and runtimes that uses AnypointMQ services are impacted, both CloudHub and on-prem applications could be unable to process messages from/to this service.
Jan 15, 11:20 PST

Update - Applications and runtimes that uses AnypointMQ services are impacted, both CloudHub and on-prem applications could be unable to process messages from/to this service.
Jan 15, 10:46 PST

Investigating - We are currently investigating this issue.
Jan 15, 09:35 PST

Jan 14, 2020

No incidents reported.

Jan 13, 2020

Unable to Create or Import Projects from Design Center into Studio

Resolved - This incident has been resolved.
Jan 13, 08:19 PST

Update - We are continuing to monitor for any further issues.
Jan 13, 07:42 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 07:41 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 13, 06:33 PST

Investigating - We are currently investigating this issue.
Jan 13, 05:48 PST

Jan 12, 2020

No incidents reported.

Jan 11, 2020

Anypoint Platform Release and Maintenance Window

Completed - The scheduled maintenance has been completed.
Jan 11, 11:17 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 09:00 PST

Scheduled - On Saturday, Jan 11, 2020 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC) we will be releasing a new version of the below-listed Anypoint Platform components and products. During the maintenance window users may experience temporary interruptions with those services. Applications and API gateways will continue to run without interruption.

***New/enhanced feature releases***
Anypoint Partner Manager v2
- Delete certificates and endpoints to remove unwanted resource definitions.
- Download and reuse dataweave maps from message flows.
- The B2B integration apps now leverage the circuit breaker pattern to detect failures and prevent a failure from constantly recurring.
- Bug fixes and upgrades to dependent libraries.
API Designer & Mocking service:
- New usability improvements are added to the editor like clone file, copy path, read-only mode for dependencies and new project actions menu
- The interactive API console is updated with new features to display multiple content type, rendering fragments like data types, docs and security schemas
- The code editor enforces stricter validation for RAML 0.8 and 1.0. The backward compatibility mode is removed at the mark of the end of a year's notice.
Exchange
- The interactive API console is updated with new features to display multiple content type, rendering fragments like data types, docs and security schemas. API Console is also made accessible according to the WCAG 2.1 standards

***Bug fixes & back-end performance enhancement releases***
API Designer 2.12 & Mocking Service 2.9 (bug fixes)
CloudHub
Secrets manager (bug fixes) - allow the user to use CSM in sub-org when API manager entitlement is present in master-org
Jan 3, 12:54 PST

Mulesoft Email Alerting and Notification System Maintenance

Completed - The scheduled maintenance has been completed.
Jan 11, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 22:00 PST

Scheduled - On Friday, Jan 10, 2020 at 10pm PDT until Saturday, Jan 11, 2020 at 4am PDT (Saturday, Jan 11, 2020 1am - 7am EDT / Saturday, Jan 11, 2020 6am - 12pm UTC) the Mulesoft Email Alerting and Notification System will be undergoing maintenance activities. During the maintenance window, users may experience interruptions in email delivery including, Platform User Invites and Password Resets, CloudHub Custom alert emails and Runtime Manager email alerts such as Failed Deployments, Worker Restarts, CPU/Memory alerts. Applications and API gateways will continue to run without interruption.
Jan 10, 15:56 PST

Jan 10, 2020

Intermittent Errors and Delays in pulling new Contracts and Data for Policies

Resolved - This incident has been resolved.
Jan 10, 15:06 PST

Update - We are continuing to work on a fix for this issue.
Jan 10, 12:43 PST

Update - We are continuing to work on a fix for this issue.
Jan 10, 11:13 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 10, 10:25 PST

Jan 9, 2020

Errors and Inaccessibility of the Anypoint Management Center

Resolved - On 1/9/2020 at 05:51PM PT the Technology team resolved an issue impacting the accessibility to the Anypoint Management Center. Customers would have seen slow responses from this service or request failures. This issue was resolved at 06:03PM PT on 1/9/2020.
Jan 9, 18:00 PST

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.