All Systems Operational
Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
API Analytics Operational
Monitoring Center Operational
API Functional Monitoring Operational
Design Center Operational
Exchange Operational
Flow Designer Operational
API Designer Operational
API Mocking Service Operational
API Notebook Operational
Runtime Services Operational
Runtime Fabric Operational
Anypoint MQ Operational
Object Store Operational
Scheduler Operational
Enhanced logging Operational
Insights Operational
Persistent Queues Operational
Data Gateway Operational
Dataloader Operational
Documentation Operational
Anypoint Partner Manager V2 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 24, 2020

No incidents reported today.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
Resolved - Maintenance is over, all systems are fully operational
Nov 21, 12:17 PST
Update - We are continuing working on the maintenance we are estimating to complete it at 12:10 PM PT
Nov 21, 11:51 PST
Identified - Starting 11:20 AM PT customers will not be able to interact with Flow Designer and Mulesoft repositories, customers with CI/CD using Mulesoft repositories will not be able to build their applications, this emergency maintenance is estimated to end at 11:50 AM PT
Nov 21, 11:14 PST
Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020
Completed - The scheduled maintenance has been completed.
Nov 14, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 09:00 PST
Update - ***New/enhanced feature releases***

API Community Manager
- New ACM Administrator search
- Instances viewer component
- Filtering resources in API Console
- Update API Console to 6.2.6

API Designer and Mocking Service
- Exchange Integration allowing spec editing and viewing in API Designer
- New Project Creation Modal in API Designer and Import Project option
- ALS Actions: Hover over a declaration to learn more about it
- Mocking Service Shareable Links making it easier to collaborate and test API specs

Anypoint Exchange
- Improvement in search experience with new search feature

***Bug fixes & back-end performance enhancement releases ***

Anypoint VPN
- Update VPN infrastructure and VPN rekey parameters as per infrastructure provider recommendation. Requires downtime. See separate downtime announcement.

Dedicated Load Balancer default cipher update
- Mulesoft is releasing a new default cipher list. All new Dedicated Load Balancers (DLBs) created will use this new default cipher list. Existing DLBs will keep their current default list until they update the default cipher list.

API Community Manager
- bug fixes, no downtime anticipated

Anypoint Designer and Mocking Service
- Bug fixes & UX improvements

Anypoint Exchange
- Bug fixes & UX improvements
Nov 6, 11:20 PST
Update -
*** ATTENTION: 20 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Anypoint Exchange
- Access Management’s audit log
- Anypoint Security’s new tokenizations
- Secrets Manager
During maintenance downtime:
- Runtimes: are not affected
- User Experience (UX): The UIs of the products listed, will not be functioning
- API calls: The APIs of the products listed, will not be functioning
- Logs and Data: will continue to be collected
Following maintenance downtime:
- Logs and Data: will appear normal at the end of the update
- Runtimes and all services: will resume normal operation


Nov 2, 13:58 PST
Scheduled - On Saturday, November 14, 2020 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)


***Downtime Announcement(s)***


*** ATTENTION: 40 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Access management
- Audit log
During maintenance downtime:
- Runtimes: are not affected
- User Interface (UI): may not be available
- API calls: to access management services and audit log may fail
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual
- Runtimes and all services: will resume normal operation
*** ATTENTION: 40 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Anypoint Runtime Fabric Inbound Traffic Configuration
During maintenance downtime:
* Runtimes: are not affected
* User Experience(UI):
- Modifying or creating new Anypoint Inbound Traffic services will fail.
- Customers will not be able to create or modify Anypoint Security policies.
* API calls: Anypoint Inbound Traffic API calls will fail for PUT, POST, and DELETE. GET calls will not be affected.
* Logs and Data: will continue to be collected
Following maintenance downtime:
* Logs and Data: will appear normal at the end of the update
* Runtimes and all services: will resume normal operation



*** ATTENTION: 40 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Dataloader
During maintenance downtime:
* Runtimes: are not affected
* User Experience(UI):
- Login will not be allowed. Scheduled tasks will not run.
* API calls: API calls will fail.
* Logs and Data: will continue to be collected
Following maintenance downtime:
* Logs and Data: will appear normal at the end of the update
* Runtimes and all services: will resume normal operation



*** ATTENTION: 10 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Anypoint Secrets Manager
During maintenance downtime:
* Runtimes: are not affected
* User Experience(UI):
- Modifying, creating, or accessing secrets will fail. Previously deployed secrets will not be affected.
* API calls: Anypoint Secrets Manager API calls will fail.
* Logs and Data: will continue to be collected
Following maintenance downtime:
* Logs and Data: will appear normal at the end of the update
* Runtimes and all services: will resume normal operation




*** ATTENTION: 10 minutes of service interruption is expected during this maintenance window for the following ***

During maintenance downtime:
- VPN connectivity: in the EU (London) region may be impacted.
- Runtimes: are not affected.
- User Interface (UI): are not affected.
- API calls: are not affected.
- Logs and Data: will continue to be collected.

Following maintenance downtime:
- Logs and Data: will appear as usual
- Runtimes and all services: will resume normal operation

*** ATTENTION: 75 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform’s underlying infrastructure.
*** Service Impact Details:
* Applications:
- Anypoint Exchange
- Anypoint Design Center
During maintenance downtime:
- Runtimes: are not affected
- User Interface (UI): will display errors when projects are listed or created on Design Center, and when assets are listed or published on Exchange
- API calls: to Design Center and Exchange will fail
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual
- Runtimes and all services: will resume normal operation
Nov 2, 12:10 PST
Resolved - This incident has been resolved.
Nov 14, 12:57 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 12:41 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 12:30 PST
Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020
Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days.
Nov 11, 11:57 PST
Monitoring - All services are fully operational, MuleSoft engineering is monitoring the services and the infrastructure
Nov 11, 09:17 PST
Update - We have confirmed degraded performance issues with Exchange UI. We have identified the issue and expect to have it resolved soon. Exchange API's are not impacted.
Nov 11, 05:06 PST
Update - We are continuing to work on a fix for this issue.
Nov 11, 04:20 PST
Update - Engineering continues to work on the fix, we are observing all services with recoveries and we will notify as soon as the fix has been fully applied.
Nov 10, 20:57 PST
Update - Mulesoft engineering continues to work on the fix. We will provide an update as soon as the fix is implemented.
Nov 10, 19:03 PST
Update - Mulesoft engineering continues to work on the fix. We will provide an update as soon as the fix is implemented.
Nov 10, 17:41 PST
Identified - Mulesoft engineering has identified the issue, and a fix is being implemented. We also identified errors in OSv1. We will provide an update as soon as the fix is implemented.
Nov 10, 16:27 PST
Update - The MuleSoft Engineering team continues to investigate the issue. We will provide an update as soon as we have it. At this time, we recommend not to restart running applications in both Cloudhub and On-prem runtimes.
Nov 10, 15:22 PST
Update - The MuleSoft Engineering team continues to investigate the issue. We will provide an update in 60 minutes.
Nov 10, 14:02 PST
Investigating - The engineering teams are currently investigating the issue. We expect to have it resolved soon.
Nov 10, 12:43 PST
Nov 10, 2020