All Systems Operational
Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
API Analytics Operational
Monitoring Center Operational
API Functional Monitoring Operational
Design Center Operational
Exchange Operational
Flow Designer Operational
API Designer Operational
API Mocking Service Operational
API Notebook Operational
Runtime Services Operational
Runtime Fabric Operational
Anypoint MQ Operational
Object Store Operational
Scheduler Operational
Enhanced logging Operational
Insights Operational
Persistent Queues Operational
Data Gateway Operational
Dataloader Operational
Documentation Operational
Anypoint Partner Manager V2 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - ***New/enhanced feature releases***
Access Management
- Support for Multi-Factor Authentication for local Anypoint user accounts
- Support for uploading, generating, and rotating SAML 2.0 certificates

***Bug fixes & back-end performance enhancement releases ***
Anypoint Runtime Fabric Inbound Traffic Api
- Infrastructure configuration change. Downtime is anticipated. See separate downtime announcement above.
Anypoint Tokenization
- Configuration Database will be encrypted. Downtime is anticipated. See separate downtime announcement above.
Cloudhub Logging
- Added enhancement to check service health status
- Enhancement classification of logs
- Log enhancement of error message for invalid input in API
- Flag API to enable/disable or see status of No Lucence
Oct 23, 12:20 PDT
Scheduled - On Saturday, October 31, 2020 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

*** ATTENTION: 20 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Access management
- Audit log
During maintenance downtime:
- Runtimes: are not affected
- User Interface (UI): are not affected
- API calls: to access management services and audit log may fail
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual
- Runtimes and all services: will resume normal operation

*** ATTENTION: 40 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Anypoint Tokenization
- Design Center Projects (VCS)
During maintenance downtime:
* Runtimes: are not affected
* User Experience(UI):
- Modifying or creating new Anypoint Tokenization services will fail.
- Creating new Anypoint Runtime Fabrics will fail.
- API Designer
- Flow Designer
- Exchange
* API calls: Anypoint Tokenization API calls will fail for PUT, POST, and DELETE. GET calls will not be affected.
* Logs and Data: will continue to be collected
Following maintenance downtime:
* Logs and Data: will appear normal at the end of the update
* Runtimes and all services: will resume normal operation



*** ATTENTION: 10 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Anypoint Runtime Fabric Inbound Traffic Api
During maintenance downtime:
* Runtimes: are not affected
* User Experience(UI):
- Creating new Anypoint Runtime Fabrics will fail.
* API calls: Anypoint Runtime Fabric creation API calls will fail. API calls to existing Runtime Fabrics will not be affected.
* Logs and Data: will continue to be collected
Following maintenance downtime:
* Logs and Data: will appear normal at the end of the update
* Runtimes and all services: will resume normal operation



***New/enhanced feature releases***
TBD

***Bug fixes & back-end performance enhancement releases ***
Anypoint Runtime Fabric Inbound Traffic Api
Infrastructure configuration change. Downtime is anticipated. See separate downtime announcement above.
Anypoint Tokenization
Configuration Database will be encrypted. Downtime is anticipated. See separate downtime announcement above.
Design Center Projects (VCS)
Deployment changes. Remove usage of SoftNas.
Oct 19, 18:31 PDT
Past Incidents
Oct 29, 2020

No incidents reported today.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020
Resolved - Between 2:15 PM PT and 3:15 PM PT customers experienced problems while interacting with Design Center, Flow Designer and API Designer, Mulesoft engineering teams quickly addressed the issue and is now marked as resolved, as of 3:15 PM PT there was no customer impact, we will provide an RCA in the next 5 business days
Oct 26, 15:48 PDT
Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days.
Oct 21, 22:13 PDT
Update - We are continuing to work on a fix for this issue.
Oct 21, 21:28 PDT
Identified - We have identified a problem which is blocking customers to manage their applications in the AP-Southeast-2 region, already running applications are not impacted
Oct 21, 19:26 PDT
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Completed - The scheduled maintenance has been completed.
Oct 17, 11:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:00 PDT
Update - ***Bug fixes & back-end performance enhancement releases ***

Anypoint Webservice
- Infrastructure configuration change, no downtime anticipated
API Manager
- Infrastructure configuration change, no downtime anticipated
Cloudhub Logging
- Added enhancement to check service health status
- Enhancement classification of logs
- Log enhancement of error message for invalid input in API
- Flag API to enable/disable or see status of No Lucence
Oct 9, 11:35 PDT
Scheduled - On Saturday, October 17, 2020 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

*** ATTENTION: a 10 min to 2 hours service interruption is expected during this maintenance window … ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service impact details:
* Applications:
- Mule Communication Manager
During the service interruption, application management may be disrupted.
During maintenance downtime:
* Runtimes: are not affected
* User Experience(UI): will not be impacted
* API calls: API calls will not be impacted
* Logs and Data: log and metric display data will be updated during the service interruption.
Following maintenance downtime:
* Logs and Data: will appear normal at the end of the update
* Runtimes and all services: will resume normal operation


Oct 6, 06:21 PDT
Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.