All Systems Operational
Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
API Analytics Operational
Monitoring Center Operational
API Functional Monitoring Operational
Design Center Operational
Exchange Operational
Flow Designer Operational
API Designer Operational
API Mocking Service Operational
API Notebook Operational
Runtime Services Operational
Worker Cloud Operational
Anypoint MQ Operational
Object Store Operational
Scheduler Operational
Enhanced logging Operational
Insights Operational
Persistent Queues Operational
Data Gateway Operational
Dataloader Operational
Documentation Operational
Anypoint Partner Manager V2 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Saturday, Dec 7, 2019 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC) we will be releasing a new version of the below-listed Anypoint Platform components and products. During the maintenance window users may experience temporary interruptions with those services. Applications and API gateways will continue to run without interruption.

***New/enhanced feature releases***
- API Community Manager: Introducing support for IE11 for discovery and content components. Minor bug fixes.
- Anypoint Partner Manager v2
Undeploy a Message Flow
Delete assets including - non-AS2 identifiers, message flow configurations, and trading partner profiles
- Exchange: Public portal login pages reflect custom portal colors and logo and offer both standard Anypoint Platform login and optional single sign-on using a third-party identity provider. Exchange supports terms and conditions pages for HTTP and SOAP API asset types. Exchange UI improved with better layout and readability for long names and long page titles, and indication that the review field is actionable.
- Anypoint Visualizer
Metrics on the connection level. Avg response time, avg throughput and failure rate metrics will now appear on both the connection and app levels
Introducing the failure rate metric (For a given time period: failure rate = total number of failures/total number of requests)
Support for internationalization: The Visualizer UI now supports all international characters
- API Functional Monitoring
Customers can monitor APIs with SSL certs with the new Disable SSL cert validation in UI
Customers can store secrets of reporters in the Cloud secret manager via BAT CLI
- Anypoint Security
Customer can see each replica status for RTF internal load balancer deployment
Customer can see each replica status for Tokenization deployment
- CloudHub
CloudHub will monitor scheduled maintenance activities and impaired instance status of the underlying worker instance, notify and restart applications to prevent disruption.See link below for details:
https://docs.mulesoft.com/runtime-manager/cloudhub-impaired-worker#scheduled-maintenance-activities

***ATTENTION***

We will be performing a required upgrade to our Auto-scaling component. Customers using the Auto-scaling feature may see scaling delays of up to 15 min (if any). Some customers may experience a delay in CPU or Memory based notifications. Auto-scaling will return to normal operation after maintenance window closes"

***Bug fixes & back-end performance enhancement releases***
- API Designer 2.11 & Mocking Service 2.8 (bug fixes)
- Mocking Service 1.x EOL, old instances are served with 301 response with a link to the upgrade page
- Anypoint Partner Manager v2: Bug fixes
- Exchange: Bug fixes
- API Manager: Bug fixes
Fixes a bug when API policies are removed & applied automatically
Fixes a bug to mask some properties from the platform REST API policies endpoint
Posted on Nov 29, 08:17 PST
Past Incidents
Dec 6, 2019

No incidents reported today.

Dec 5, 2019
Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days.
Dec 5, 12:37 PST
Monitoring - The services are back online. We are investigating the consequences of the service outage and monitoring recovery.
Dec 5, 12:27 PST
Update - We are continuing to work on a fix for this issue.
Dec 5, 11:13 PST
Update - We are continuing to work on a fix for this issue.
Dec 5, 10:11 PST
Identified - The issue has been identified and a fix is being implemented.
Dec 5, 08:28 PST
Investigating - We are currently investigating this issue.
Dec 5, 07:05 PST
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019
Resolved - This incident has been resolved.
Nov 30, 16:17 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 15:55 PST
Investigating - We are currently investigating this issue.
Nov 30, 15:04 PST
Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019
Resolved - This incident has been resolved.
Nov 25, 19:44 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 19:30 PST
Identified - The issue has been identified and the engineering teams are working towards resolution. Customers will not be able to deploy new Applications and start Applications in the Asia Pacific (Sydney) region, already running applications are not impacted, we also suggest to not try to restart or deploy Applications until this issue is fully fixed.
Nov 25, 18:50 PST
Investigating - Runtime Manager Unable to Deploy Applications in Asia Pacific (Sydney) region, our engineering teams are engaged and actively working on this issue. Existing applications are not impacted.
Nov 25, 17:45 PST
Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019
Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days.
Nov 22, 18:17 PST
Monitoring - The services are back online. We are investigating the consequences of the service outage and monitoring recovery.
Nov 22, 18:03 PST
Update - We are continuing to investigate this issue.
Nov 22, 16:30 PST
Update - We are continuing to investigate this issue.
Nov 22, 15:45 PST
Update - We are continuing to investigate this issue.
Nov 22, 14:50 PST
Investigating - We are currently investigating this issue.
Nov 22, 13:50 PST
Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days. During this incident, applications and API Gateways continued to run without interruptions.
Nov 22, 16:02 PST
Monitoring - The services are back online. We are investigating the consequences of the service outage and monitoring recovery.
Nov 22, 15:54 PST
Update - We are continuing to investigate this issue.
Nov 22, 15:40 PST
Investigating - Customers are experiencing problems while trying to login to Anypoint Platform, our engineering teams are actively working on resolving this issue
Nov 22, 15:38 PST