US1 - Anypoint Platform Status

All Systems Operational

Anypoint Management Center Operational

Access Management Operational

API Manager Operational

Runtime Manager Operational

API Analytics Operational

Monitoring Center Operational

API Functional Monitoring Operational

Design Center Operational

Exchange Operational

Flow Designer Operational

API Designer Operational

API Mocking Service Operational

API Notebook Operational

Runtime Services Operational

Runtime Fabric Operational

Anypoint MQ Operational

Object Store Operational

Scheduler Operational

Enhanced logging Operational

Insights Operational

Persistent Queues Operational

Data Gateway Operational

Dataloader Operational

Documentation Operational

Anypoint Partner Manager V2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 6, 2021

Anypoint Platform Release and Maintenance Window

Completed - The scheduled maintenance has been completed.
Mar 6, 12:13 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 09:00 PST

Update - Update Mar 3, 2021: No Downtime for the Dataloader application. The Dataloader.io application changes that were planned for this release window are now removed and a new future announcement will provide additional details.
Mar 3, 23:32 PST

Update -
***New/enhanced feature releases***

- Anypoint API Designer
- Introducing support for the following LSP actions by ALS (no downtime anticipated):
- Go to References
- Selection Ranges
- Document Symbol
- Extract element to declaration

***Bug fixes & back-end performance enhancement releases ***

API Community Manager
Bug fixes and performance improvements, no downtime anticipated
Upgrade of API Console to 6.3.7
Runtime Manager
The CloudHub API for performing bulk application updates now has a limit of 100 application domains per API call.

- Anypoint API Designer & Mocking service
- Bug fixes, no downtime anticipated
Feb 26, 11:14 PST

Scheduled - On Saturday, March 6, 2021 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

***Downtime Announcement(s)***

*** ATTENTION: up to 2 hours of data lag is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade to API Analytics, Analytics Event/Archive API, API Manager alert services operating system.
*** Service Impact Details:
* Applications:
API Analytics, Analytics Event/Archive API, API Manager alert services
During maintenance downtime:
- Runtimes: are not affected
- API Analytics, Analytics Event/Archive API, API Manager alert Runtime Services are not affected beyond the lag mentioned above.
Following maintenance downtime:
- User Experience (UX): Customers should get all the alerts that have been triggered. There may be 1-2 hours lag.

*** ATTENTION: a 15 min to 1 hour service interruption is expected during this maintenance window … ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service impact details:
* Applications:
- Mule Communication Manager
During the service interruption, there will be no impact to the applications.
During maintenance downtime:
* Runtimes: are not affected
* User Experience(UX): Application management capabilities of Runtime Manager may be disrupted as some servers may appear as disconnected and unavailable to be managed. This will be temporary and the correct state of the application will be reflected after the update is complete.
* API calls: API calls will not be impacted
* Logs and Data: log and metric display data will be updated during the service interruption.
Following maintenance downtime:
* Logs and Data: will appear normal at the end of the update
* Runtimes and all services: will resume normal operation

*** ATTENTION: up to 2 hour 30 minutes service interruption is expected during this maintenance window … ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service impact details:
* Applications:
- Platform Messages and Platform Alerts
During the service interruption, there will be no impact to the runtimes.
During maintenance downtime:
* Runtimes: are not affected
* User Experience(UX): Platform alerts and platform messages usage will be interrupted.
* API calls: API calls will only work on read only mode.
* Logs and Data: log and metric display data will be updated during the service interruption.
Following maintenance downtime:
* Logs and Data: will appear normal at the end of the update
* Alerts should work normally
* Runtimes and all services: will resume normal operation

Feb 22, 15:44 PST

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

Customers may experience intermittent errors connecting to Anypoint MQ.

Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days.
Feb 24, 19:37 PST

Monitoring - The services are back online. We are investigating the consequences of the service outage and monitoring recovery.
Feb 24, 19:32 PST

Update - We are continuing to investigate this issue.
Feb 24, 18:04 PST

Update - We are continuing to investigate this issue.
Feb 24, 16:35 PST

Investigating - We are currently investigating this issue.
Feb 24, 15:40 PST

Customers may receive errors when retrieving from Object Store v2

Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days.
Feb 24, 03:12 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 02:18 PST

Identified - Customers may receive a retrieve-all error when attempting to retrieve more than 99 keys from Object Store v2. This may impact Runtimes.
Feb 23, 23:48 PST

Feb 23, 2021

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

Anypoint Platform Release and Maintenance Window

Completed - The scheduled maintenance has been completed.
Feb 20, 12:02 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:01 PST

Scheduled - On Saturday, February 20, 2021 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

***Downtime Announcement(s)***

*** ATTENTION: 25 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Anypoint Exchange
- Anypoint Design Center
During maintenance downtime:
- Runtimes: are not affected
- User Experience (UX): User Interface (UI) will display errors when projects are listed or created on Design Center, when assets are listed or published on Exchange, and when Studio uses Git Proxy Server to pull/push to a project.
- API calls: REST APIs for Design Center and Exchange will not be accessible
- Logs and Data: will continue to be collected
Following maintenance downtime:
- Logs and Data: will appear normal at the end of the update
- Runtimes and all services: not impacted

*** ATTENTION: 90 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Anypoint Partner Manager v1
During maintenance downtime:
- Runtimes: Mule applications interacting with Partner Manager v1 via Partner Manager Connector will encounter errors.
- User Experience (UX): Users will not be able to launch Anypoint Partner Manager v1
Following maintenance downtime:
- Runtimes and all services: will resume normal operation.

*** ATTENTION: 60 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details:
* Applications:
- Dataloader.io
During maintenance downtime:
- User Experience (UX): Users will be unable to access Dataloader.io. Scheduled tasks will not be executed.
Following maintenance downtime:
- User Experience (UX): User access to Dataloader.io will be restored and users will be able to trigger scheduled jobs

***New/enhanced feature releases***

Secrets Manager
User Experience (UX): Secrets Manager UX will get updated where the Finish and Cancel Edit buttons will be removed. Customers are encouraged to Finish (or Cancel Edit) their edit session before the release date (EU: 02/18/2021 Prod: 02/20/2021).

***Bug fixes & back-end performance enhancement releases ***

Feb 8, 17:17 PST