All Systems Operational
Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
API Analytics Operational
Anypoint Monitoring Operational
API Functional Monitoring Operational
Anypoint Security Operational
Secrets Manager Operational
Security - Edge Operational
Tokenization Operational
Communities and Engagements Operational
API Community Manager Operational
Exchange Operational
Design Center Operational
Flow Designer Operational
API Designer Operational
API Mocking Service Operational
Design Center Projects Operational
Runtime Services Operational
Runtime Fabric ? Operational
Anypoint MQ Operational
Object Store v2 Operational
Scheduler Operational
Log Aggregator Operational
Insights Operational
Persistent Queues Operational
Object Store v1 Operational
Anypoint Partner Manager v1 Operational
Anypoint Partner Manager v2 ? Operational
Anypoint Visualizer Operational
Data Gateway Operational
DataGraph Operational
Dataloader Operational
Documentation Operational
MuleSoft Composer for Salesforce Operational
MuleSoft Composer Operational
MuleSoft Help Center Operational
MuleSoft RPA ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Saturday, Oct 15, 2022 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

Customer Impacting / Downtime Announcement(s)

*** ATTENTION: up to 90 minutes of service interruption is expected during this maintenance window for the following ***

We will be performing a scheduled upgrade of an internal database for Application Network Graph
*** Service Impact Details:
* Applications:
- Exchange
- Datagraph
- API Manager
- Governance
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): Application Network Graph will be unavailable. User will experience an error for the following applications:
Exchange:
Customers will not be able to search newly created assets.
Searching previously created assets may take more time than usual or even fail while upgrade is taking place.
Datagraph:
Datagraphs won’t be able to be created, modified or deleted.
API Manager:
Creation and application of Policy Templates will fail.
Runtime manager
CloudHub 2.0 scheduler information won’t be available to be visualized nor modified.
- API calls: everything will work fine
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual
- Runtimes and all services: will resume normal operation
- Access Management
If your organization had an external identity provider (IdP) configured prior to November 2021 and added additional IdPs after that date, the login domain URL (`/accounts/login/:`) that previously redirected you to the prior IdP’s login page now redirects you to Anypoint Platform’s login page when you have multiple IdPs. Click on “Use custom domain” and provide the domain name to select the IdP for login, OR, use this URL “https://anypoint.mulesoft.com/login/domain/:” to login.

*** ATTENTION: up to 90 minutes of service interruption is expected during this maintenance window ***

We will be performing a scheduled upgrade of an internal database for Anypoint Secrets Manager
*** Service impact details:
* Applications:
- Runtime Manager
- API Manager
- Partner Manager (both v1 and v2)
- Anypoint Security (All components)
- Design Center (Flow Designer, API Designer and Design Center Projects)
- Anypoint Monitoring
During maintenance downtime:
* User Experience(UX): Anypoint Secrets Manager will be unavailable. User will experience an error for the following applications:
Anypoint Secrets Manager: Customers will not be able to manage secret groups and secrets.
Runtime Manager: Customers will not be able to deploy a new mule application, create a new Runtime Fabric instance, Private Space instance and Tokenization Service.
API Manager: Customers will not be able to add or update APIs using Mule Gateway or Flex Gateway.
Partner Manager: Customers will not be able to create or update endpoints, nor they will be able to deploy new message flows. Also they won’t be able to run template upgrades.
Anypoint Security: Customers will not be able to create or update their security-edge instance and tokenization service.
Design Center: Customers will not be able to perform activities involving Anypoint Secrets Manager.
Anypoint Monitoring: Customers monitors that are using Anypoint Secrets Manager integration in their monitor will fail.
* API calls:
Invoking Anypoint APIs that use Anypoint Secrets Manager will fail.
* Existing Runtimes: are not impacted.
* Following maintenance downtime:
- Anypoint Secrets Manager will function as usual

*** ATTENTION: up to 10 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on Access Management database.
*** Service Impact Details:
* Applications:
- Access Management
During maintenance downtime:
- Access Management is affected. Access Management may not be accessible
- API calls to Access Management may be errored out. Access Management may not be able to handle API calls
Following maintenance downtime:
- Access Management will function as usual
- API calls will function as usual

Posted on Oct 04, 2022 - 12:09 PDT
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022
Completed - The scheduled maintenance has been completed.
Oct 1, 12:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 09:00 PDT
Scheduled - On Saturday, Oct 1, 2022 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)


Bug fixes & back-end performance enhancement releases



Customer Impacting / Downtime Announcement(s)


ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window.

We will be performing a scheduled upgrade of an internal database for Anypoint Secrets Manager
*** Service impact details:
* Applications:
- Runtime Manager
- API Manager
- Partner Manager (both v1 and v2)
- Anypoint Security (All components)
- Design Center (Flow Designer, API Designer and Design Center Projects)
- Anypoint Monitoring
During maintenance downtime:
* User Experience(UX): Anypoint Secrets Manager will be unavailable. User will experience an error for the following applications:
Anypoint Secrets Manager: Customers will not be able to manage secret groups and secrets
Runtime Manager: Customers will not be able to deploy a new mule application, create a new Runtime Fabric instance, Private Space instance and Tokenization Service
API Manager: Customers will not be able to add or update APIs using Mule Gateway or Flex Gateway
Partner Manager: Customers will not be able to create or update endpoints, nor they will be able to deploy new message flows. Also they won’t be able to run template upgrades
Anypoint Security: Customers will not be able to create or update their security-edge instance and tokenization service.
Design Center: Customers will not be able to perform activities involving Anypoint Secrets Manager.
Anypoint Monitoring: Customers monitors that are using Anypoint Secrets Manager integration in their monitor will fail.
* API calls:
Invoking Anypoint APIs that use Anypoint Secrets Manager will fail.
* Existing Runtimes: are not impacted.

* Following maintenance downtime:
- Anypoint Secrets Manager will function as usual


*** ATTENTION: up to 10 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on Access Management database.
*** Service Impact Details:
* Applications:
- Access Management
During maintenance downtime:
- Access Management is affected. Access Management may not be accessible
- API calls to Access Management may be errored out. Access Management may not be able to handle API calls
Following maintenance downtime:
- Access Management will function as usual
- API calls will function as usual

Sep 21, 12:04 PDT
Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.