All Systems Operational
Anypoint Management Center Operational
Access Management   Operational
API Manager   Operational
Runtime Manager   Operational
API Analytics   Operational
Design Center Operational
Exchange   Operational
Flow Designer   Operational
API Designer   Operational
API Mocking Service   Operational
API Notebook   Operational
Runtime Services Operational
Worker Cloud   Operational
Anypoint MQ   Operational
Object Store   Operational
Scheduler   Operational
Enhanced logging   Operational
Insights   Operational
Persistent Queues   Operational
Data Gateway   Operational
Dataloader   Operational
Documentation   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Saturday, Oct 20, 2018 between 9AM and 1PM PDT (12PM - 4PM EDT, 4PM - 8PM UTC) We will be releasing a new version of the below-listed Anypoint Platform components and products. During the maintenance window users may experience temporary interruptions with those services. Applications and API gateways will continue to run without interruption.

***New/enhanced feature releases***
Anypoint Security - Edge policies for Anypoint Runtime Fabric


***Bug fixes & back-end performance enhancement releases***
API Manager (bug fixes)
Customer secrets (bug fixes)
Anypoint Security - Tokenization (bug fixes)
API Functional Monitoring (back-end only)
Posted on Oct 15, 16:53 PDT
Past Incidents
Oct 16, 2018

No incidents reported today.

Oct 15, 2018
Resolved - No further issues have been identified with application deployments. We are confirming this issue is now resolved.
Oct 15, 14:38 PDT
Monitoring - We added additional resources to the Runtime Manager Cluster and balanced connections between hosts while the cluster recovered. Our monitors indicate that there are no further issues with application deployments and we are currently monitoring the environment.
Oct 15, 13:53 PDT
Investigating - We have identified a high connection error rate for On-Premise Runtime Manager Services. Users will experience intermittent issues deploying applications. Our Engineers have engaged to complete diagnostics.
Oct 15, 12:33 PDT
Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018
Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 2 business days. During this incident, applications and API Gateways continued to run without interruptions.
Oct 11, 15:19 PDT
Monitoring - The services are back online. We are investigating the consequences of the service outage and monitoring recovery.
Oct 11, 15:01 PDT
Identified - We have confirmed elevated error rate with Runtime Manager and have identified the issue and expect to have it resolved soon.
Oct 11, 14:27 PDT
Oct 10, 2018

No incidents reported.

Oct 9, 2018
Resolved - The performance of the CloudHub Schedule Service has returned to normal levels. We're continuing to closely monitor the issue for the next 12 hours to ensure stability.
Oct 9, 17:22 PDT
Monitoring - The performance of the CloudHub Schedule Service has returned to normal levels. We're continuing to closely monitor the issue for the next 12 hours to ensure stability.
Oct 9, 16:46 PDT
Update - Scheduled Job performance has improved and we are seeing a lowered error rate. However, performance will be intermittently slower for some users. We are continuing investigate the root case.
Oct 9, 12:38 PDT
Investigating - Our monitors have identified a reoccurrence of errors associated with Scheduled Jobs in our US Production Environment. Our Engineers have engaged to analyze the issue. Users may experience intermittent delays to Scheduled Jobs in US Production.
Oct 9, 07:41 PDT
Oct 8, 2018
Resolved - Scheduled jobs are now performing within the normal range. While CloudHub supports polling frequencies in seconds, you may see discrepancies of a few seconds between individual polling calls. Setting a polling frequency higher than once in 10 seconds is not recommended.
Oct 8, 14:01 PDT
Update - While our monitors indicate a much improved error rate, some scheduled jobs may still be delayed. Our Engineers are continuing to analyze the issue.
Oct 8, 12:28 PDT
Monitoring - The error rate has improved after making backend database modifications. We are continuing to monitor the issue until after the next Scheduled Job peak period.
Oct 8, 08:27 PDT
Investigating - Our monitors have identified a high error rate for Scheduled Jobs in our US Production Environment. Our Engineers are engaged to identify root cause. Users may experience intermittent delays to Scheduled Jobs in US Production.
Oct 8, 06:57 PDT
Oct 7, 2018

No incidents reported.

Oct 6, 2018
Completed - The scheduled maintenance has been completed.
Oct 6, 13:32 PDT
Update - Extending release window one hour. Window is now scheduled to complete at 2 PM PST / 5PM EST / 9PM UTC
Oct 6, 12:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 09:00 PDT
Scheduled - On Saturday, Oct 6, 2018 between 9AM and 1PM PDT (12PM - 4PM EDT, 4PM - 8PM UTC) We will be releasing a new version of the below-listed Anypoint Platform components and products. During the maintenance window users may experience temporary interruptions with those services. Applications and API gateways will continue to run without interruption.

***New/enhanced feature releases***
Anypoint MQ: UI resiliency updates & back end fixes
API Manager: New flag introduced to enable/disable client validation in OAuth policies

***Bug fixes & back-end performance enhancement releases***
Core Services 0.49 (Backend changes only)
Objectstore v2 (Backend changes only)
API Manager (Backend enhancements & bug fix): Fixes a bug when message logging policy failed to apply on Mule 3 APIs
Sep 29, 16:19 PDT
Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.

Oct 3, 2018

No incidents reported.

Oct 2, 2018

No incidents reported.