US1 - Anypoint Platform Status

All Systems Operational

Anypoint Management Center Operational

Access Management Operational

API Manager Operational

Runtime Manager Operational

API Analytics Operational

Monitoring Center Operational

API Functional Monitoring Operational

Design Center Operational

Exchange Operational

Flow Designer Operational

API Designer Operational

API Mocking Service Operational

API Notebook Operational

Runtime Services Operational

Worker Cloud Operational

Anypoint MQ Operational

Object Store Operational

Scheduler Operational

Enhanced logging Operational

Insights Operational

Persistent Queues Operational

Data Gateway Operational

Dataloader Operational

Documentation Operational

Anypoint Partner Manager V2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Anypoint Platform Release and Maintenance Window Feb 22, 09:00-14:00 PST

On Saturday, Feb 22, 2020 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC) we will be releasing a new version of the below-listed Anypoint Platform components and products. During the maintenance window users may experience temporary interruptions with those services. Applications and API gateways will continue to run without interruption.

***New/enhanced feature releases***
Flow Designer
- Next iteration of reusable connections that will allow you to:
See the name of the owner who created the connection
Visit the Access Manager Audit Logs to understand when someone performs an action related to reusable connection
Create or edit a connection only after you press “save” in the connection modal. This means that saving a connection is no longer tied to saving a configuration.
- All new Flow Designer application properties will be securely hidden from the properties tab in Runtime Manager.
- Support for parallel foreach component
- New Flow Designer template to sync Netsuite Customers to Salesforce Accounts

***Bug fixes & back-end performance enhancement releases***
Exchange: Bug fixes
API Community Manager: Look & feel bug fixes
Posted on Feb 14, 12:11 PST

Past Incidents

Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

Degradation identified on Runtime Manager

Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 5 business days. During this incident, applications and API Gateways continued to run without interruptions.
Feb 13, 11:31 PST

Monitoring - The services are back online. We are investigating the consequences of the service issue and monitoring recovery. Customers will now be able to navigate through Runtime Manager without any problem.
Feb 13, 11:16 PST

Update - The response times are looking better and customers might be able to see a significant improvement while interacting with Runtime Manager, we are still working on the resolution of this issue.
Feb 13, 10:45 PST

Identified - We identified the issue causing the slow response times and we are working on recovery, customers might experience slow response times while navigating through Runtime Manager in the US1 Anypoint Platform.
Feb 13, 09:26 PST

Investigating - Customers might experience slow response times when navigating through Runtime Manager in the US1 Anypoint Platform, we are working on the issue
Feb 13, 09:02 PST

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

Anypoint Platform Release and Maintenance Window

Completed - The scheduled maintenance has been completed.
Feb 8, 11:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 09:00 PST

Scheduled - On Saturday, Feb 8, 2020 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC) we will be releasing a new version of the below-listed Anypoint Platform components and products. During the maintenance window users may experience temporary interruptions with those services. Applications and API gateways will continue to run without interruption.

***New/enhanced feature releases***
API Functional Monitoring
- Enhanced email alerts - direct links to the monitors are added to email alerts
API Designer
- Design Center project list: The creation username was added and the list can be sorted by clicking on the column title. Advanced filters were added in the search bar
- Root file configuration in projects
- Exchange dependencies cache for performance improvement

***Bug fixes & back-end performance enhancement releases***
Partner Manager v1 - bug fixes
Exchange: Bug fixes

***Temporary downtime
Flow Designer and Exchange will be down for a short period of time at the beginning of the release window in order to execute critical infrastructure upgrades.
Jan 31, 11:21 PST

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.

Feb 4, 2020

Errors in accessing the Anypoint Management Center

Resolved - We have resolved the issue. No further impact is expected. We are working to document the issues and will provide a full RCA in the Support Portal when ready.
Feb 4, 15:42 PST

Monitoring - The services are back online. We are investigating the consequences of the service outage and monitoring recovery.
Feb 4, 14:36 PST

Update - Customers will see an error while connecting to MQ and Object Store V2, data is not impacted, customers will not be able to use policies on API Manager, may see Gateway Timeout errors in runtime and, also customers will not be able to login to Anypoint Platform, Mulesoft engineering teams are working on resolution. We advise our customers not to restart their applications.
Feb 4, 13:33 PST

Update - We are continue working on resolving this issue, in the meantime, we advise our customers not to restart their applications.
Feb 4, 13:14 PST

Identified - Customers will see an error while connecting to MQ and Object Store V2, data is not impacted, customers will not be able to use policies on API Manager and also customers will not be able to login to Anypoint Platform, Mulesoft engineering teams are working on resolution.
Feb 4, 12:19 PST

Monitoring - The services are back online. We are investigating the consequences of the service outage and monitoring recovery.
Feb 4, 12:03 PST

Update - Customers will see an error while connecting to MQ and Object Store V2 which could cause transaction failures, data is not impacted, customers will not be able to use policies on API Manager and also customers will not be able to login to Anypoint Platform, we are continue working on resolving this issue
Feb 4, 11:30 PST

Update - Customers will see an error while storing and retrieving data in MQ and Object Store V2 which could cause transaction failures, Also customers will not be able to login to Anypoint Platform, we are continue working on resolving this issue
Feb 4, 11:23 PST

Update - We are continuing to investigate this issue.
Feb 4, 11:10 PST

Investigating - We are currently investigating this issue.
Feb 4, 11:04 PST

Feb 3, 2020

Customers might experience errors while login to US1 Anypoint Platform

Monitoring - The services are back online. We are investigating the consequences of the service outage and monitoring recovery.
Feb 3, 03:52 PST

Identified - We have identified the problem and we are working on the resolution, Our customers might experience issues while trying to login to Anypoint Platform.
Feb 3, 03:47 PST

Investigating - We started receiving notifications about some errors while trying to login to Anypoint platform, we are investigating the problem and we will keep you notified about the progress of this issue.
Feb 3, 03:20 PST