All Systems Operational
Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
API Analytics Operational
Anypoint Monitoring Operational
API Functional Monitoring Operational
Anypoint Security Operational
Secrets Manager Operational
Security - Edge Operational
Tokenization Operational
Communities and Engagements Operational
API Community Manager Operational
Exchange Operational
Design Center Operational
Flow Designer Operational
API Designer Operational
API Mocking Service Operational
API Notebook Operational
Runtime Services Operational
Runtime Fabric Operational
Anypoint MQ Operational
Object Store v2 Operational
Scheduler Operational
Enhanced logging Operational
Insights Operational
Persistent Queues Operational
Object Store v1 Operational
Anypoint Partner Manager v2 ? Operational
Anypoint Visualizer Operational
Data Gateway Operational
DataGraph Operational
Dataloader Operational
Documentation Operational
MuleSoft Composer for Salesforce Operational
MuleSoft Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jul 30, 13:17 PDT
Scheduled - On Saturday, Aug 7, 2021 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)
New/enhanced feature releases

Anypoint Exchange
Publish markdown content and other metadata along with the asset using Maven, Anypoint-CLI and Exchange APIv2
Exchange1 has reached EOL and won’t be accessible anymore.
CloudHub
Zero-downtime restarts of the Dedicated Load Balancer will be enhanced.
Click the Update button to take this enhancement.
Please note that in case of DLBs with Static IPs feature enabled, the update increases the number of Static IPs allocated to the DLB. Users will have to update any allow lists they may maintain to include the additional static IPs associated with their Dedicated Load Balancers to prevent any disruption during a restart.

Downtime Announcement(s)

ATTENTION: This change has an impact on user experience but no downtime.

Service impact details:
Applications:
Access Management
User Experience (UX):
* MuleSoft will begin prompting users who do not yet have Multi-Factor Authentication (MFA) turned on - use of MFA will still be optional. Users will be reminded weekly to turn on MFA. More information on the MFA auto-enablement and planned phases with enforcement dates can be found here: https://help.mulesoft.com/s/article/MFA-requirement-for-all-MuleSoft-Anypoint-Platform-users


Jul 26, 14:51 PDT
On Saturday, Sep 18, 2021 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

Advance Notification - ATTENTION: Anypoint VPN infrastructure update

As part of regular maintenance mandated by our infrastructure provider, MuleSoft will be upgrading the infrastructure and configuration powering your VPN connectivity.
We will be performing a scheduled upgrade on the underlying infrastructure of the platform on Sep 16 in the EU Control plane and Sep 18 in the US Control plane during scheduled maintenance windows. For VPNs that are not set up to be Highly Available, this will incur a downtime.
However, customers can take this update in their own planned Maintenance Windows by availing the VPN “Update” button that will be released on July 19th . See https://help.mulesoft.com/s/article/Anypoint-VPN-Upgrade-2021 for details.

We advise customers to leverage the self-service feature (“Update” button) and upgrade the VPN in a non-Production environment and then Production at the earliest. Waiting till the end or letting the upgrade happen during the maintenance window could result in a high volume of cases for customer support, causing a delay in response time.



Posted on Jul 19, 13:34 PDT
Past Incidents
Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Completed - The scheduled maintenance has been completed.
Jul 24, 13:42 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 09:00 PDT
Update -
New/enhanced feature releases

Anypoint Exchange
New fields added to Exchange asset model: Contact Email & Contact Name
Publish markdown content and other metadata along with the asset using maven, anypoint-cli and Exchange APIv2
Use GraphQL API to extract API instance information


Jul 16, 15:50 PDT
Update - Jul 14, 2021: No Downtime for the API Mocking service application. The API Mocking service application changes that were planned for this release window are now removed and a new future announcement will provide additional details.


Jul 14, 13:34 PDT
Scheduled - On Saturday, Jul 24, 2021 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

***New/enhanced feature releases***



***Bug fixes & back-end performance enhancement releases***



***Downtime Announcement(s)***


*** ATTENTION: up to 2 hours of service interruption is expected during this maintenance window. ***

We will be performing a scheduled upgrade on part of the platform’s underlying infrastructure.
*** Service impact details:
** Applications:
API Mocking service
During maintenance downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Shareable Links capabilities may be disrupted as the database will be retarted.
* API calls: Calls to Shareable Links API may be disrupted as the database will be restarted.




*** ATTENTION: up to 3 hours and 30 minutes of service interruption is expected during this maintenance window. ***

We will be performing a scheduled upgrade on part of the platform’s underlying infrastructure.
* Service impact details:
* Runtime Manager:
During the service interruption, there will be no impact to the Runtimes plane. Applications running in standalone servers and RTF On-Prem will be in read-only mode until the upgrade is completed.
During maintenance downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Applications, Tokenizer, Edge UI will not allow new deployments or updates to existing one. Deployments in progress will resume after upgrade is completed.
* API calls: API calls will only work in read-only mode.




*** ATTENTION: up to 4 hours of service interruption is expected during this maintenance window.

We will be performing a scheduled upgrade on part of the platform’s underlying infrastructure.
*** Service Impact Details:
* Applications:
- Dataloader
During maintenance downtime:
- User Experience (UX): Users will be unable to access Dataloader.io. Scheduled tasks will not be executed.
Following maintenance downtime:
- User Experience (UX): User access to Dataloader.io will be restored and will be able to trigger scheduled jobs.




Jul 12, 12:29 PDT
Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.