All Systems Operational
Anypoint Management Center Operational
Access Management   Operational
API Manager   Operational
Runtime Manager   Operational
API Analytics   Operational
Design Center Operational
Exchange   Operational
Flow Designer   Operational
API Designer   Operational
API Mocking Service   Operational
API Notebook   Operational
Runtime Services Operational
Worker Cloud   Operational
Anypoint MQ   Operational
Object Store   Operational
Scheduler   Operational
Enhanced logging   Operational
Insights   Operational
Persistent Queues   Operational
Data Gateway   Operational
Dataloader   Operational
Documentation   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Saturday, Aug 25, 2018 between 9AM and 1PM PDT (12PM - 4PM EDT, 4PM - 8PM UTC) we will be releasing a new version of the below-listed Anypoint Platform components and products. During the maintenance window users may experience temporary interruptions with those services. Applications and API gateways will continue to run without interruption.

***New/enhanced feature releases***
-> Access Management 0.45: Support for Salesforce as an OpenID Connect provider for Single Sign On
-> Anypoint Design Center - Flow designer 1.5.0: Usability enhancements
- Automapper will be available for all users
- Visual function editor enhancements
-> REST Connect 1.7.0: Usability and security enhancements and bug fixing
- Added support for multiple security schemas
- Resolved User token timeout errors
- Improved error message if generation of Mule 4.x connectors fail

***Bug fixes & back-end performance enhancement releases***
-> API Manager (backend enhancements only)
-> Anypoint Design Center - API designer 0.4.13 (bug fixes only)
Posted on Aug 17, 19:27 PDT
Past Incidents
Aug 18, 2018

No incidents reported today.

Aug 17, 2018

No incidents reported.

Aug 16, 2018
Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 2 business days. During this incident, CloudHub applications could not be deployed or restarted and some applications may have seen an interruption in statistics dashboard.
Aug 16, 04:20 PDT
Monitoring - The deployment service is fully operational. We are investigating the consequences of the service outage and monitoring recovery. No running instance was affected during this incident.
Aug 16, 03:57 PDT
Investigating - We have confirmed elevated error rate in CloudHub restarting applications. There is no impact on runtimes or gateways. Our engineers are investigating.
Aug 16, 02:40 PDT
Aug 15, 2018
Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 2 business days. During this incident, applications and API Gateways continued to run without interruptions.
Aug 15, 13:35 PDT
Monitoring - The service is back to normal operation. We are investigating the consequences of the service degradation and monitoring recovery.
Aug 15, 13:21 PDT
Investigating - We are experiencing degraded performance with Object Store V1 causing some requests to fail with 503 error code. Our engineers are investigating.
Aug 15, 12:14 PDT
Aug 14, 2018
Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 2 business days. During this incident, Anypoint MQ in US East (N. Virginia) had a brief service interruption. Customers running versions of the MQ Connector prior to version 1.3.4 and see connection errors in their logs are recommended to restart the application.
Aug 14, 15:21 PDT
Update - The service is operational and we will keep monitoring it. We recommend customers running versions of the MQ connector prior to 1.3.4 to restart their applications if they still see connection errors in the logs.
Aug 14, 15:03 PDT
Monitoring - There was a small service interruption in Anypoint MQ in US East (N. Virginia). The service is back to normal. We are investigating the consequences of the service outage and monitoring recovery.
Aug 14, 14:47 PDT
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018
Completed - The scheduled maintenance has been completed.
Aug 11, 12:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:00 PDT
Scheduled - On Saturday, Aug 11, 2018 between 9AM and 1PM PDT (12PM - 4PM EDT, 4PM - 8PM UTC) we will be releasing a new version of the below-listed Anypoint Platform components and products. During the maintenance window users may experience temporary interruptions with those services. Applications and API gateways will continue to run without interruption.


***New/enhanced feature releases***
-> Access Management 0.45: We will be upgrading our infrastructure. In order to facilitate this, writes to Access Management objects will be blocked for the duration of the release window with the error message: “The service is under maintenance, please try again later”. Registering new client apps in Anypoint MQ and deployment of apps using Object Store v2 would be blocked during this period. Audit logs will be paused, resuming after the release window. No entries will be lost. Platform logins, Runtimes and Gateways will continue to run as expected.

***Bug fixes & back-end performance enhancement releases***
-> API Manager (backend enhancements only)
-> API Designer (backend enhancements only)
-> Anypoint Runtime Manager (backend enhancements only)
Aug 3, 16:38 PDT
Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018
Resolved - We have resolved the issue. We will be providing an RCA via our support portal in the next 2 business days.

During this incident, email alerts from the Anypoint Platform have been delayed or affected so we recommend users to review the applications alerts history and API Access requests in the Anypoint Platform UI. If an invite was done during this incident, we recommend to re-send the invitation.

Applications and API Gateways continued to run without interruptions.
Aug 7, 21:19 PDT
Monitoring - The services are back online. We are investigating the consequences of the service degradation and monitoring recovery. Some notifications are still delayed or could have been lost so we recommend users to review the applications alerts history and API Access requests in the Anypoint Platform UI. If an invite was done during this incident, we recommend sending the invitation again.
Aug 7, 21:00 PDT
Identified - We have confirmed the delay in the outbound emails for API Manager Alerts, Cloudhub Alerts, Runtime Manager Alerts and Anypoint User Management emails. Our engineers have identified the issue and expect to have it resolved soon. Delays for Exchange, API Access and Crowd Migration Tool emails have been resolved. Some notifications are still delayed so we recommend users to review the applications alerts history and API Access requests in the Anypoint Platform UI until this incident is resolved. No other service is affected at this point.
Aug 7, 20:17 PDT
Investigating - We are experiencing delays with all outbound emails which include API Manager Alerts, Request API Access notifications, Cloudhub Alerts, Runtime Manager Alerts and Anypoint User Management emails. Our engineers are investigating.
Aug 7, 15:23 PDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.