All Systems Operational
Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
API Analytics Operational
Anypoint Monitoring Operational
API Functional Monitoring Operational
Anypoint Security Operational
Secrets Manager Operational
Security - Edge Operational
Tokenization Operational
Communities and Engagements Operational
API Community Manager Operational
Exchange Operational
Design Center Operational
Flow Designer Operational
API Designer Operational
API Mocking Service Operational
Design Center Projects Operational
Runtime Services Operational
Runtime Fabric ? Operational
Anypoint MQ Operational
Object Store v2 Operational
Scheduler Operational
Log Aggregator Operational
Insights Operational
Persistent Queues Operational
Object Store v1 Operational
Anypoint Partner Manager v2 ? Operational
Anypoint Visualizer Operational
Data Gateway Operational
DataGraph Operational
Dataloader Operational
Documentation Operational
MuleSoft Composer for Salesforce Operational
MuleSoft Composer Operational
MuleSoft Help Center Operational
MuleSoft RPA ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Anypoint Platform Release and Maintenance Window Apr 1, 2023 09:00-14:00 PDT
US: On Saturday, Apr 1, 2023 between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases



Customer Impacting / Downtime Announcement(s)


*** ATTENTION: 120 minutes of service interruption is expected during this maintenance window for the following ***


We will be doing a scheduled upgrade on part of the platform underlying infrastructure.

*** Service Impact Details:
* Applications:
- CloudHub 2.0 Private & Shared Spaces
During maintenance downtime:
- Customers will not be able to create or upgrade Spaces, but existing Spaces will not be impacted.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual
- Runtimes and all services: will resume normal operation


ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window.

Anypoint Control Plan Service will be performing a scheduled migration of an internal database host for email notifications
*** Service impact details:
** Applications:
Runtime Manager
API Manager
Composer
CloudHub
During maintenance downtime:
* User Experience(UX): Email notification system will be unavailable.


ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window.

We will be performing an infrastructure upgrade.
*** Service impact details:
** Applications:
docs.mulesoft.com
During maintenance downtime:
* User Experience(UX):The documentation site will be unavailable with the message: This site can’t be reached.


***ATTENTION: a 60 minutes of service interruption is expected during this maintenance window for the following***

Anypoint MQ UI will be performing a scheduled migration of internal infrastructure.
*** Service Impact Details:
* Applications:
Anypoint MQ UI
Anypoint MQ
During maintenance downtime:
- anypoint.mulesoft.com/mq is affected. Customers will not be able to access the site.
- Anypoint MQ will not be affected. API calls will work as expected.
Posted on Mar 20, 2023 - 15:17 PDT
Past Incidents
Mar 24, 2023

No incidents reported today.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023
Anypoint Platform Release and Maintenance Window
Completed - The scheduled maintenance has been completed.
Mar 18, 11:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 09:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 14, 14:17 PDT
Scheduled - US: On Saturday, Mar 18 2023, between 9AM and 2PM PDT (12PM - 5PM EDT, 4PM - 9PM UTC)

New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases



Customer Impacting / Downtime Announcement(s)

***ATTENTION: up to 60 minutes of service interruption is expected.***


We will be performing a scheduled upgrade of an internal database.

*** Service Impact Details:

* Applications:

- API Manager

During maintenance downtime:

- Runtimes: are not affected. During the service interruption the runtimes will print log entries "Failed to retrieve API information for API. This request will be retried after some backoff time.". These logs can be desestimated
- User Interface (UI): will show "Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed." when doing certain operations over API Manager and Exchange. Additionally, API Manager UI will become unresponsive during short periods of time.
- API calls: to these services will return Service Unavailable Error (503). GET Request will not be affected.
- Logs and Data: will continue to be collected.

ATTENTION: up to 15 minutes of service interruption is expected.

We will be performing a scheduled upgrade of an internal infrastructure component.
*** Service Impact Details:
** Applications:
Runtime Manager
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience (UX): From Runtime Manager UX, Creating/Editing Runtime Fabrics will fail.

***ATTENTION: up to 30 minutes of service interruption is expected during this maintenance window.***


We will be performing a scheduled infrastructure upgrade.

*** Service Impact Details:
** Applications:
Mulesoft Composer and Mulesoft Composer for Salesforce

During Maintenance Downtime:
* User Experience(UX):
Composer UI will remain accessible, Composer customers will not be able to activate or deactivate flows during maintenance window, existing active flows will continue to run without interruptions.

***ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
Runtime Fabric API
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* Existing applications on RTF or CH2 targets: Users can continue to access the existing apps from RTF and CH2 targets.
Users can not create/redeploy/delete the applications.
* RTF and CH2 (private space) management: Will be impacted and users cannot create/update/delete the RTF cluster or Private spaces.
* User Experience (UX): Both Application manager UI and Runtime manager UI (Anypoint Runtime Fabrics [(RTF]) and Private Spaces pages) will not be functional.
Mar 6, 13:21 PST
Mar 17, 2023

No incidents reported.

Mar 16, 2023
Multiple services not working as expected
Resolved - This incident has been resolved.
Mar 16, 09:57 PDT
Update - We are continuing to monitor for any further issues.
Mar 16, 09:19 PDT
Update - We are continuing to monitor for any further issues.
Mar 16, 08:58 PDT
Update - We are continuing to monitor for any further issues.
Mar 16, 08:56 PDT
Update - We are continuing to monitor for any further issues.
Mar 16, 08:42 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 08:38 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 16, 08:14 PDT
Investigating - We are currently investigating this issue.
Mar 16, 07:50 PDT
Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023
Customers may experience problems with Runtime Fabric
Postmortem - Read details
Mar 21, 06:31 PDT
Resolved - As of 05:05 the issue has been resolved. We will be providing an RCA via our support portal in the next 5 business days.
Mar 10, 06:16 PST
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