MuleSoft Support Center inaccessible

Incident Report for US1 - Anypoint Platform

Resolved

This incident has been resolved.

Posted Oct 12, 2022 - 15:17 PDT

Investigating

We are currently experience issues with the help.mulesoft.com site. Customers may not be able to view tiles on their support page in help center and create new support cases.

Customers wanting to create a new Customer Support case should follow the steps below:

1. Login to Support Center.
2. Use this link to access the case creation form https://help.mulesoft.com/s/contactsupport
3. Use the case link found in your case email notifications to access and update the case ticket.

Posted Oct 11, 2022 - 23:54 PDT

This incident affected: MuleSoft Help Center.